Terms of Service

Effective date: 3 July 2026

Please read these Terms carefully before using HandleLifeOS. By creating an account or using the service you agree to be bound by these Terms.

1. The service

HandleLifeOS provides an AI-powered personal assistant accessible at os.handlelifeos.com and through our Progressive Web App (PWA). The service includes AI chat, planning tools, focus tools, financial helpers, and family management features.

2. Eligibility

You must be at least 13 years old to use HandleLifeOS. If you are under 18, you confirm that a parent or guardian has agreed to these Terms on your behalf.

3. Your account

  • You are responsible for keeping your password confidential.
  • You are responsible for all activity that occurs under your account.
  • Notify us immediately at legal@handlelifeos.com if you suspect unauthorised access.
  • You may not share your account with others or create multiple accounts to circumvent limits.

4. Acceptable use

You agree not to:

  • Use HandleLifeOS for any unlawful purpose or in violation of any applicable laws
  • Attempt to extract, reverse-engineer, or misuse our AI systems
  • Submit content that is harmful, abusive, obscene, or infringes third-party rights
  • Attempt to gain unauthorised access to any part of the service
  • Use automated tools to scrape, crawl, or stress-test the service
  • Resell or sublicense access to the service without written permission

5. AI-generated content

Responses generated by the AI assistant are for informational purposes only. HandleLifeOS does not provide legal, medical, financial, or professional advice. Always verify important information with qualified professionals.

6. Subscriptions and billing

6a. Plans and pricing

  • Free tier: limited AI credits per month at no cost.
  • Paid plans (Lite, Plus, Family, Premium): billed monthly or annually. Indian users are charged in INR via Razorpay. International users are charged in USD via Stripe. Prices are shown at checkout.

6b. Auto-renewal

Subscriptions renew automatically at the end of each billing period (monthly or annually) until cancelled. We will send a renewal reminder email 3 days before each billing date. By subscribing, you authorise HandleLifeOS and our payment processors (Razorpay / Stripe) to charge your chosen payment method on a recurring basis until you cancel.

6c. Price changes

We will notify you by email at least 30 days before any price change takes effect. If you do not accept the new price, you may cancel before it takes effect.

6d. Failed payments

If a renewal payment fails, we will retry automatically over 3 days. If payment still fails, your subscription is paused and your account reverts to the Free plan. Your data is not deleted.

6e. Cancellation

You may cancel your subscription at any time via Settings → Billing or by emailing billing@handlelifeos.com. Cancellation takes effect at the end of your current billing period. See our Cancellation Policy.

6f. Refunds

New subscribers may be eligible for a 7-day refund if fewer than 30 AI credits have been used. See our full Refund Policy.

6g. Taxes

Prices displayed may be exclusive of applicable taxes (e.g., GST for Indian subscribers). Taxes are added at checkout before you confirm payment.

7. Delivery of digital services

HandleLifeOS is a digital service. Upon successful payment, access is granted immediately. There is no physical shipping. See our Delivery & Fulfillment Policy.

8. Intellectual property

HandleLifeOS and its content are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the service for personal, non-commercial purposes. Your content remains yours; you grant us a licence to process it to provide the service.

9. Availability

We aim for high availability (target: 99.5% monthly uptime) but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice.

10. Termination

You may delete your account at any time in Settings → Account. We may suspend or terminate accounts that violate these Terms. Upon termination, your data will be deleted per our Privacy Policy.

11. Limitation of liability

To the maximum extent permitted by law, HandleLifeOS is provided “as is” without warranties. Our total liability for any claim shall not exceed the amount you paid in the 12 months preceding the claim, or ₹1,000, whichever is greater.

12. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first to resolve disputes informally. Unresolved disputes shall be subject to the exclusive jurisdiction of the courts of India.

13. Changes

We may update these Terms. Material changes will be notified 14 days in advance by email and in-app notice.

14. Grievance Officer (India)

In accordance with the Information Technology Act, 2000 and the Consumer Protection Act, 2019:
Email: grievance@handlelifeos.com
Response time: within 30 days of receipt of complaint.

15. Contact

Legal: legal@handlelifeos.com
Billing: billing@handlelifeos.com

See also:Privacy Policy·Cancellation Policy·Refund Policy·Delivery Policy